Freelance UX Researcher

Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world.

Contract type:

B2B

Scope of tasks:

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.
• Creating reports and delivering key project insights to the team
• Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting
• Preparing and facilitating workshops with clients and internal teams
• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments
• Create personas, user journey maps, and blueprints as outputs of the research you conducted
• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

What skills and experience do we expect?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods
• Deep understanding of digital product lifecycle
• Good command of written and spoken Polish
• Great communication and presentation skills
• Proactive attitude, you solve problems and figure things out
• Ability to navigate multiple stakeholder groups and influence others
• Strong attention to detail and highly developed organizational skills
• Knowledge and experience in working with AI

Nice to Have:

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research